000			00632nam a22001937a 4500
008			150521b xxu||||| |||| 00| 0 eng d
020			_a9780071497046
041	0		_aeng
080			_a658.8
100	1		_aAzevedo, Abaetê de.
245	1	0	_aCustomer obsession : _cAbaetê de Azevedo and Ricardo Pomeranz.
260			_aNew York _bMcGraw-Hill, _cc2008.
300			_a226 f. : _bme il. ; _c24 cm.
650		0	_aKonsumatorët
650		0	_aMarketing
650		0	_aMarëdhëniet me konsumatorët
700	1		_aPomeranz, Ricardo.
942			_2udc _cBK
999			_c877 _d877