000			00615nam a22002057a 4500
008			150327b xxu||||| |||| 00| 0 eng d
020			_a9780071793209
041	0		_aeng
080			_a330.123.6
100			_aGallo, Carmine.
245	1	0	_aThe Apple experience : _cby Carmine Gallo.
250			_a1st ed.
260			_aNew York : _bMcGraw-Hill, _c2012.
300			_a234 f.: _bme il.; _c24 cm.
505			_aIndex: f.227-233
650		0	_aShërbimet e klientëve
650		0	_aKënaqësia e konsumatorit
650		0	_aMendim kreativ
942			_2udc _cBK
999			_c571 _d571