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008 210429b ||||| |||| 00| 0 eng d
020 _a9781111527778
041 _aeng
080 _23rd
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082 _a33
100 _a58
101 _aBIZ
245 _aBCOM Business Communication
_cJack W. Calhoun
942 _2udc
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999 _c56919
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