000 00280nam a22001217a 4500
008 180514b xxu||||| |||| 00| 0 eng d
041 _aeng
080 _a043.3
100 _a0
101 _aMBE-BA
245 _aCRM (Costumer Relationship Management)
_cRexha, A
942 _2udc
_cBK
999 _c45754
_d45754