000 00915cam a22002894a 4500
001 14101723
005 20180315105718.0
008 050909s2006 maua b 001 0 eng
010 _a 2005025733
015 _aGBA619710
_2bnb
016 7 _a013392271
_2Uk
020 _a1591397839
020 _a9781591397830
035 _a(OCoLC)ocm61479545
040 _aDLC
_cDLC
_dBAKER
_dC#P
_dUKM
_dDLC
041 _aeng
042 _apcc
080 _a658.1554 REI
082 0 0 _a658.1554 REI
_222
100 1 _a54
101 _aMEN
245 1 4 _aThe ultimate question :
_cFred Reichheld.
504 _aIncludes bibliographical references (p. 197-198) and index.
906 _a7
_bcbc
_corignew
_d1
_eecip
_f20
_gy-gencatlg
942 _2ddc
_cBK
999 _c45180
_d45180