000			00296nam a22001337a 4500
008			180213b xxu||||| |||| 00| 0 eng d
020			_a450691001
041			_aeng
080			_a338
100			_a54
101			_aMEN
245			_aManagement of change& conflict _cThomas,J.M
942			_2udc _cBK
999			_c42432 _d42432