000 00310nam a22001337a 4500
008 180213b xxu||||| |||| 00| 0 eng d
020 _a2900415880595
041 _aeng
080 _a32
100 _a19
101 _aPOL
245 _aCrisis communications a casebook approach
_cBanks,K.F
942 _2udc
_cBK
999 _c42362
_d42362