000			00308nam a22001337a 4500
008			180201b xxu||||| |||| 00| 0 eng d
020			_a9780030975264
041			_aeng
080			_a371
100			_a46
101			_aEDU
245			_aSpeech for Effective Communication _cVerderber, R.F
942			_2udc _cBK
999			_c41464 _d41464