000			00304nam a22001337a 4500
008			171103b xxu||||| |||| 00| 0 eng d
020			_a9780030288920
041			_aeng
080			_a339.138
100			_a60
101			_aMAR
245			_aESSENTIALS OF SERIVCES MARKETING _cJOH.E.G
942			_2udc _cBK
999			_c37433 _d37433