000			00291nam a22001337a 4500
008			171031b xxu||||| |||| 00| 0 eng d
020			_a9780071401944
041			_aeng
080			_a33
100			_a58
101			_aBUS
245			_aCRUCIAL CONVERSATIONS _cPATTERSON,K
942			_2udc _cBK
999			_c36740 _d36740