000 00286nam a22001337a 4500
008 171019b xxu||||| |||| 00| 0 eng d
020 _a9780072858198
041 _aeng
080 _a338
100 _a53
101 _aMEN
245 _aMANAGING SERVICES
_cDAVIS,M.M
942 _2udc
_cBK
999 _c34941
_d34941