000			00322nam a22001337a 4500
008			170922b xxu||||| |||| 00| 0 eng d
020			_a9780844251738
041			_aeng
080			_a37
100			_a46
101			_aEDU
245			_aBASIC WRITING SKILLS, LETTERS & CONSUMER COMPLAINTS _cSTARKEY, C.M
942			_2udc _cBK
999			_c29213 _d29213