000 00290nam a22001097a 4500
008 160520b xxu||||| |||| 00| 0 eng d
020 _a013141965X
041 _aeng
080 _a316.77
245 _aExcellence in Business communication:
_cJohn V. Thill; Courtland L. Bovee;
942 _2udc
_cBK
999 _c2279
_d2279