000 00290nam a22001337a 4500
008 170505b xxu||||| |||| 00| 0 eng d
020 _a9780198764106
041 _aeng
080 _a341
100 _a15
101 _aSHJ
245 _aPROBLEMS AND PROCESS
_cHIGGINS, R
942 _2udc
_cBK
999 _c12740
_d12740