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1.
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The Apple experience : by Carmine Gallo.
by Gallo, Carmine. Edition: 1st ed.Material type:  Text; Format:
print
; Literary form:
Not fiction
Publisher: New York : McGraw-Hill, 2012Availability: Items available for loan: UBT - Lipjan
[Call number: 330.123.6 GAL]
(327).
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2.
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Customer satisfaction is worthless, customer loyalty is priceless : by Jeffrey Gitomer.
by Gitomer, Jeffrey H. Material type: Text; Format:
print
; Literary form:
Not fiction
Publisher: Austin, Tex. : Bard Press, c1998Availability: Items available for loan: UBT - Prishtine
[Call number: 331 GIT]
(1).
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3.
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Enhancing participation and governance in water resources management : edited by Libor Jansky and Juha I. Uitto.
by Libor Jansky and Juha I. Uitto | Jansky, Libor | Uitto, Juha I. Material type: Text; Format:
print
; Literary form:
Not fiction
Publisher: Tokyo ; New York : United Nations University Press, c2005Availability: Items available for loan: UBT - Lipjan
[Call number: 628 JAN]
(1).
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4.
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Services Marketing : Valarie A. Zeithaml,Mary jo Bitner,Dwayne D.Gremler. Edition: 5th ed.Material type: Text; Format:
print
; Literary form:
Not fiction
Publisher: New York: McGraw-Hill/Irwin 2009Availability: Items available for loan: UBT - Lipjan
[Call number: 339.138 ZEI]
(2).
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5.
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Raving fans : Kenneth Blanchard, Sheldon M. Bowles ; foreword by Harvey Mackay.
by Blanchard, Kenneth H | Bowles, Sheldon M. Edition: 1st ed.Material type: Text; Format:
print
; Literary form:
Not fiction
Publisher: New York : Morrow, 1993Availability: Items available for loan: UBT - Lipjan
[Call number: 658 BLA]
(6).
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6.
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Dimensions of human behavior. Elizabeth D. Hutchison and contributors.
by Hutchison, Elizabeth D. Edition: 4th ed.Material type: Text; Format:
print
; Literary form:
Not fiction
Publisher: Los Angeles : SAGE, 2011Other title: Changing life course.Availability: Items available for loan: UBT - Lipjan
[Call number: 656.07 HUT]
(1).
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