TY  - BOOK
AU  - Flagg Donna
TI  - Surviving Dreaded Conversations
SN  - 9780071630252
PY  - 2010///
CY  - United States of America
PB  - McGraw-Hill
KW  - Psikologjia e zbatuar
KW  - Puna
N1  - Index f.209-213
ER  -