TY  - BOOK
AU  - Bueno J. Bolivar
TI  - Customers First
SN  - 9780071787871
PY  - 2012///
CY  - America
PB  - McGraw-Hill
KW  - Marketingu
KW  - Markat Tregtare
N1  - Index  f. 215 - 218
ER  -