00301nam a22000977a 4500008004100000041000800041080001000049100000600059101001100065245012700076180606b        xxu||||| |||| 00| 0 eng d  aeng  a043.3  a0  aMBE-MA  a6 Sigma helping achieve cost reduction and process improvement/ productivity in the service industries (bank)cMustafa, Sh