00502pam a2200181 a 4500001000800000005001700008008004100025010001700066020004200083040001800125041000800143080001500151082001900166100000700185101000800192245005400200504006600254301536420180220073903.0940622s1995    caua     b    001 0 eng    a   94028667   a0534207901 (acidfree, recycled paper)  aDLCcDLCdDLC  aeng  a658.45 MIL00a658.45 MIL2201 a54  aLID10aOrganizational communication :cKatherine Miller.  aIncludes bibliographical references (p. 309-334) and indexes.