00608pam a2200217 i 4500 2281345 20180213091938.0 790809s1979 nyua b 001 0 eng 79019551 0814455514 : $14.95 DLC DLC DLC eng 658.4 BUD 658.4 BUD 52 BNJ Measuring performance in human service systems : James F. Budde. Bibliography: p. 195-196. 7 cbc orignew 1 ocip 19 y-gencatlg ddc BK 42431 42431 0 0 udc 0 0 PËKG 002 002 PËKG 2018-02-13 0 658.4 BUD 002-2997323 2018-02-13 2018-02-13 BK