00459pam a2200181 i 4500001000800000005001700008008004100025010001700066020002500083040001800108041000800126080001400134082001400148100000700162101000800169245007000177504003000247228134520180213091938.0790809s1979    nyua     b    001 0 eng    a   79019551   a0814455514 :c$14.95  aDLCcDLCdDLC  aeng  a658.4 BUD00a658.4 BUD1 a52  aBNJ10aMeasuring performance in human service systems :cJames F. Budde.  aBibliography: p. 195-196.